Frequently Asked Questions of iCandy Grafix

How long will it take to get my sign?

A. As all signs are custom and made-to-order, it is difficult to provide a standard turn-around time. Artwork, permits, location and production schedule can all have a significant time impact on any project. Listed below are some general guidelines that may help you in your planning process:

  • Digital prints: 2-3 days
  • Monument signs: 3-4 weeks
  • Dimensional letter signs: 2-3weeks
  • Illuminated signs: 2-3 weeks
  • Vehicle graphics: 3-5 days
  • Window graphics: 3-5 days
  • Banners: 2-5 days
  • Real estate yard signs: 2-5 days

What is the average design turnaround time?

Design turnaround is entirely up to the client. If proper reference material and communication is provided to our designers, the design time is greatly reduced and approval to production happens quickly. On average design can take 1-5 days depending on revisions.

What if I don’t have any high resolution artwork?

High-resolution artwork is available and can be purchased through various sources. You can also purchase Royalty free artwork, you can then use it in all of your marketing material. We utilize several websites that provide high resolution artwork and images. Often, high resolution artwork can be attained through a corporate office of most franchises. Keep in mind that we can assist you in designing a complete wrap from concept to completion which includes dealing with all of the high resolution artwork.

What if I don’t have vector artwork?

A. Don’t worry – we can vectorize most artwork, even if we have to re-draw it. It is a matter of time and money. Provide us with a sample and we can give you an estimate.

Does a vehicle have to be a certain color to work?

Generally, no. A full wrap covers all the painted surfaces of a vehicle (roof when requested) and is an opaque material. Areas such as chrome bumpers, grilles and trim are generally not covered. Therefore, color generally does not matter. However, if you have a light vehicle and a dark wrap, edges and hinges may be slightly visible after installation. Same is true for the opposite. Please also keep in mind that window coverage is subject to local and state regulations.

What is a “proof”?

A. A proof is a way of ensuring that we have created your design accurately and that everything is positioned according to spec. We will create a proof which will be sent to you via email or printed on paper or mailed to you. All projects require a signed proof or email confirmation in order to move forward to production.

Who designs what the wrap will actually look like?

Our in-house designers will work closely with you to reach the look that fits your needs. We focus on the design printing and installation of your vehicle wrap. Our in-house designers are very experienced and utilize the most updated design software and latest computers.

What happens when the graphics are removed?

In both the application and removal of vehicle wraps, the key is working with an experienced installer. iCandy rarely experiences problems with paint removal and therefore is a preferred vendor among many media and transit companies. Removal fees are additional.

How and where do you install my wrap?

We can have our installers come to YOUR location (if you have a suitable indoor facility: generally about 4-5 ft around vehicle in enclosed area). We also have installation locations where you can bring your vehicle to get your wrap installed. Contact your sales representative if you do not have a facility.